Innovation transformation of SHV
Challenge
Within SHV, we helped #5 of their organisations integrate innovation into their organisation (Makro, Mammoet, ERIKS, SHV Energy, Nutreco). One of the key elements was to create a shared base of innovation skills.
SHV's goal was to embed innovation deep in the organisation (all employees should be able to contribute) and work on all innovation horizons per organisation (broadly). Linked to solutions (how do we implement the strategy), governance (leadership), culture and tools.
Approach
- Strategy
- Organisation & governance
- Culture & leadership
Therefore, we have developed a curriculum that works on all horizons (broadly):
- Basic innovation training on Lean Startup and Design Thinking to become an innovator (""I know how it works and with an innovation coach on the team I can make an impact""), among other things. With the Innovation Marathon & 2.5-day training.
- Training coaches in the teams (1:1 coaching combined with an online coaching platform (tool to go from observation, diagnosis and intervention).
- Training leadership to support the innovation teams (understanding what they do and also what it requires from the context of the innovation teams).
Result
Using an approach called Friction Hunters, for each employee to make improvements in their own work - with a scalable train-the-trainer model rolled out from HR in a short time per country (#5000 employees trained in one week (15' training per day).